Certified by Firstvets Veterinary Centre - Billy Mill • May 24, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Firstvets Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Pet passports/Animal Health Certificates, Nurse clinics across the wider North Shields area.
We are RCVS accredited as a Small Animal General Practice, welcoming Cats, Dogs, Ferrets, Guinea pigs, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
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Certified by Firstvets Veterinary Centre - Billy Mill • May 24, 2026
Certified by Firstvets Veterinary Centre - Billy Mill • May 24, 2026
Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
SaturdayClosed
SundayClosed
Reviews
4.5
93 reviews
5 stars
69
4 stars
12
3 stars
6
2 stars1
1 star
5
IL
Irene Ling
today
5.0
I was with this vet for years while I was living in Newcastle until last year, and I honestly could not recommend them enough. Both of my cats had their vaccinations, neutering, and every health issue seen by this vet over the years, and the care was always amazing.
One very cute moment I still remember was when my cat Pablo went back for his post-neutering check-up — the vet actually remembered him and kissed him on the head hahaha. That was around 1.5 years ago and it still sticks with me.
I’ve moved out of Newcastle now, but I still think about all the lovely treatments and care we received from this FirstVets Billymill branch. Truly grateful for such kind and caring vets.
CW
Chelsea Louise Wood
Oct 24, 2023
1.0
Extortionate pricing on treatments. I paid £57 for a consultation, and a medication which is £20 online.. I paid £50+ for at this practice. I am really disappointed as I want the best for my girl and she needs further treatment, I am trying to register her at a smaller practice, I fear that there won’t be space and I’ll have to keep going here. The vet tried adding extra things onto our bill but I had the same things at home so I requested she take them off. The vet was nice mannered though and very gentle, but the reception staff a little unprofessional, stating during a conversation I heard that they aren’t sure whether the medication someone was requesting was for tablets or “up the hoop”. Made me giggle but if you’re worried about your pet I wouldn’t find this mentality in the workplace reassuring 😅.
SS
Shaz
Nov 25, 2019
5.0
Lovely girls, very helpful. Nothing too much trouble
TC
Tracey Cowan
Jul 21, 2018
5.0
Used this vets for years and would recommend it to anyone. Always a professional service and receptionists are fabulous.
Frequently Asked Questions About Firstvets Veterinary Centre - Billy Mill
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
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